Privacy Policy, Cookie Policy & GDPR
Last updated: 13 April 2026
1. Who We Are
This website, Tavlin (https://tavlin.co.uk), is operated by Tavlin.
If you have any questions about this policy or your data, you can contact us at:
louisa@tavlin.co.uk or joanna@tavlin.co.uk
2. What Information We Collect
We only collect the information necessary to operate our services.
Contact Form
When you submit an enquiry, we collect:
Email address, First name, Last name
Event Booking
When you book an event via our booking page, we collect:
First name, Last nameEmail address, Phone number
Payment details (processed securely via a third-party provider. We do not store card details)
Newsletter Subscription
When booking or opting in, you may be subscribed to our newsletter.
We collect:
- Name
- Email address
You can unsubscribe at any time.
3. How We Use Your Information
We use your data only where necessary, including:
- Responding to enquiries
- Processing event bookings
- Communicating important booking information
- Sending newsletters and updates (only where consent is given)
- Improving our website and services
4. Legal Basis for Processing (GDPR)
Under UK GDPR, we rely on:
- Contract – to process bookings and provide services
- Consent – for marketing and newsletters
- Legitimate interest – to respond to enquiries and improve services
5. Sharing Your Data
We do not sell or trade your data.
We may share your data with:
- Payment processors (e.g. Stripe or similar providers)
- Booking platforms or event systems
- Email marketing providers
All third parties are GDPR-compliant and process data securely.
6. Data Retention
We retain your data only as long as necessary:
- Contact enquiries: up to 12 months
- Booking records: as required for legal/accounting purposes
- Marketing data: until you unsubscribe
7. Your Rights (GDPR)
You have the right to:
- Access your data
- Request correction
- Request deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office
To exercise any rights, contact us at:
louisa@tavlin.co.uk or joanna@tavlin.co.uk
8. Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device to improve your browsing experience.
How We Use Cookies
We may use cookies for:
- Website functionality
- Analytics (e.g. understanding how visitors use the site)
- Booking system functionality
Types of Cookies
- Essential cookies – required for the site to function
- Analytics cookies – help us improve performance
- Third-party cookies – used by booking/payment providers
Managing Cookies
You can control or delete cookies through your browser settings.
Most browsers allow you to:
- Block cookies
- Delete cookies
- Set preferences
9. Marketing & Newsletter
If you subscribe to our newsletter:
- You will receive updates, offers, or event announcements
- You can unsubscribe at any time via the link in emails
We will never send marketing without your consent.
10. Data Security
We take appropriate technical and organisational measures to protect your data, including:
- Secure hosting
- Encrypted payment processing
- Restricted data access
11. Third-Party Links
Our website may link to external sites (e.g. booking pages).
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this policy occasionally.
The latest version will always be available on this page.
13. Contact Us
For any questions about this policy or your data:
louisa@tavlin.co.uk or joanna@tavlin.co.uk
https://tavlin.co.uk
